CNS provides comprehensive support, elite service, and unmatched dedication with our detailed approach.

Our philosophy translates old-school values into new-school technology. We go to bat for you at every turn, lean heavily on providers to secure you the best rates and deals, and go to the greatest lengths to help you achieve your technology goals. Integrity is deeply important to us — we resolve issues quickly, honor commitments, and remain honest and accountable in our relationships with clients. We believe a tough, unrelenting, and calculated approach is the best way to get excellent results.

Core Values

Keep functionality and access consistent across your network.

1.
Strategy

CNS takes a strategic approach, using timely, relevant data, full-scale analysis, and our own expertise to create a plan for your technology.

2.
Implementation

Our experts handle implementation with a white-glove touch, creating a seamless experience with no unexpected disruptions.

3.
Process Optimization

We ensure that the process is smooth and efficient, establishing a targeted approach to optimization and auditing our plan of action.

4.
Data Integration & Management

We seamlessly integrate and manage your data to ensure safety and functionality.

5.
Budget Optimization

CNS audits the financials of your project to uncover additional savings and optimize your spending.

6.
Lifecycle Management

We stay with you for the full lifecycle of your technology, offering hands-on management and detailed attention.

Support for your Full Technology Lifecycle

Once your solution installation is complete, your account is turned over to a CNS Account Manager. They will ensure that your billing is accurate and will continue ongoing support; assisting you with maintenance, help desk, telecom expense Management (TEM), and Moves, Adds, Changes, and Disconnect Services (MACD’s). We offer a full suite of services to ensure you’re getting the best telecom solution at the best price even as your needs evolve.

Outcomes

You can expect to save a significant amount of time and money, and improve your technology architecture. CNS helps clients achieve an improved strategic position and overall cost optimization.

We are one of the largest Residential Property Management Firms in New York City. After researching several companies, we transitioned our telephone service for client properties to Crosstar Network Solutions (CNS). They have been able to consolidate the billing process which allowed us to better manage our telephone accounts, lowered our cost on average by 30% and provide a single point of contact to address the few issues that we have encountered effectively and efficiently. We are most pleased to be with a company that cares about our business, our clients and our success.”

I’ve been working with Eric and the CrosStar (CNS) team for almost two decades. Throughout that time, they have always provided us with solutions that made sense. Their customer support is always there when you need them, no matter what. CrosStar (CNS) has become an invaluable member of our team.”

Thrive is proud of its partnership with CNS. Their diverse and strong understanding of technology makes them an asset to any organization navigating through Digital Transformation. Their solutions are highly reliable and bring a high level of expertise in system platforms, data network solutions, cloud managed services, and managed security all while providing adherence to many industries' compliance requirements, standards, and best practices.”

I have had the pleasure of working with the team at CrosStar (CNS) since 2010. They are a fantastic partner with NHC and provide exceptional service to our mutual customers. CrosStar (CNS) services some of the largest customers across the country with fantastic ongoing support and account management. They bring true value from the initial sales process in analyzing the customers current services, designing a solution that fits their business needs, working with them and their carriers through the complete implementation process, and then providing ongoing account management for their clients. I have truly enjoyed working with the team at CrosStar (CNS)!”

Cliff and the CrosStar (CNS) team have been a tremendous partner for us, always making sure we are aware of the latest Telecommunications technologies and negotiating competitive pricing in the industry. Their attention to detail and responsiveness is unmatched."

Eric/The CrosStar (CNS) Team and I have been doing business in the retail vertical for over 15+ years now. Having managed small IT/Telecomm Teams, The Value that CrosStar (CNS) provides is unparalleled. They are always aware of the latest-and-greatest Technologies, and savvy veterans in the IT space. They take on a lot of work on our behalf (as we don’t have the time) with things like: Spend Analysis, RFPs, Vendor Selection, Staff Augmentation, Emerging Technologies/Roundtables/Whiteboard Sessions, Cost Cutting initiatives/Savings Confirmations/Contract Reviews, Overall we are delighted with our partnership, and will continue to do business with them for the foreseeable future.”

What separates Crosstar (CNS) is their unwavering passion and commitment to improving customer experiences. They invest and deploy overlay operations for their clients including engineering, project managers, account managers, and back-office support. They advocate strongly and have the prowess to deliver results where others simply don’t. Spectrotel is proud of our 15-year partnership with CNS.”